Online Services

• obtain a raffle licence ($20,000 or less)
• submit a financial form for raffles ($20,000 or less)
• list of your organization's gaming licences
• consolidated bank account information
• organization contact list
• current Use of Proceeds list
• online registration for GAIN information sessions for charities

The Internet Account Request Form must be downloaded, completed, and emailed, mailed or faxed to AGLC.

Required information includes:

• Organization name
• AGLC ID (also referred to as the Stakeholder ID)
• Mailing address
• Email address
• Signatures of the President and Treasurer of the organization

Email, fax, or mail the completed form to AGLC at:

Email: gaming.licensing@aglc.ca

Fax: 780-447-8911

Mail:
Alberta Gaming, Liquor & Cannabis
Regulatory Division
50 Corriveau Avenue
St. Albert, AB T8N 3T5

For Secured Reports new account requests:

• Financial Reports – please have your controller complete and submit the form and email it to securedreports@aglc.ca. 
• Off-site Reports – please call the AGLC Stettler Customer Care at 1-800-561-4415. New accounts will only be created for Casino Auditors that work off-site. To gain access to Off-site Reports, you must already have access to Secured Reports.
• Monthly Performance Data Reports for Gaming Vendors – please email jeremy.robic@aglc.ca. To gain access to Monthly Performance Data Reports for Gaming Vendors, you must already have access to Secured Reports.
• Casino Activity and Winner’s Edge Reports – please have your controller complete and submit the form and email it to jeremy.robic@aglc.ca. 

For Self-Exclusion new account requests, please contact AGLC Self-Exclusion: se@aglc.ca or 1-844-468-8034.

Required information includes:

• First name/last name
• Email address
• Casino location
• Phone number

For Secured Reports support:

• Financial Reports – please call the AGLC Stettler Customer Care at 1-800-561-4415. Support is available every day from 8:00 a.m. to 3:30 a.m.
• Off-site Reports – please email gamingoperationstraining-org@aglc.ca. Support is available Monday to Friday 8:15 a.m. to 4:00 p.m. MT.
• Monthly Performance Data Reports for Gaming Vendors – please email electronicgamingoperations@aglc.ca. Support is available Monday to Friday 8:15 a.m. to 4:00 p.m. MT.
• Casino Activity and Winner’s Edge Reports – please call the AGLC Service Desk at 780-447-8664. Support is available Monday to Friday 8:15 a.m. to 4:00 p.m. MT.

For Self-Exclusion support, please call the AGLC Service Desk at 780-447-8664. Support is available Monday to Friday 8:15 a.m. to 4:00 p.m. MT.

For new account requests, please email AGLC Anti-Money Laundering: aml@aglc.ca. 

Required information includes:

• First name/last name
• Email address
• Casino location
• Registered gaming worker number

For support, please call the AGLC Service Desk. Support is available Monday to Friday 8:15 a.m. to 4:00 p.m. MT. 
Phone: 780-447-8664

For support, please email the AGLC Cannabis Call Centre.

Support is available Monday to Friday 8:00 a.m. to 6:00 p.m. MT.

Email: albertacannabis@aglc.ca