General
AGLC offices holiday closure

While AGLC offices will be closed from December 24, 2024 to January 1, 2025, a number of services remain available. More information on how to contact us over the holidays is available here.

Liquor staff training: SMART programs

Liquor staff training: ProServe

If you sell or serve liquor, or provide security at a licensed premise, you must be certified with ProServe Liquor Staff Training.

Managers, supervisors and security staff at licensed premises must also have ProServe certification.

Security staff training: ProTect

If you provide security or supervise security staff for a licensed premises, you must be certified with ProTect Security Staff Training.

If you need ProTect certification to do your job, you must also have ProServe certification.

VLT staff training: Reel Facts

If you work in a place where there are video lottery terminals (VLTs) and you deal with customers, you must be certified with Reel Facts VLT Staff Training.

Find out if you need these or other SMART Programs' certifications for the work you do.